Customer Reviews and Testimonials-Ductz of the Upper Bay Region

410-692-9775

Customer Testimonials
DUCTZ of the Upper Bay Region
Air Duct, Carpet and Dryer Vent Cleaning

DUCTZ of the Upper Bay Region air duct, dryer vent
and Carpet cleaning
2501 Derby Drive
Fallston, MD 21047
ph: 410-692-9775 fax: 410-497-1108
scott.jasion@ductz.com

Customer Testimonials and comments

Give DUCTZ of the Upper Bay Region a Review of our performance

Once DUCTZ of the Upper Bay Region has been into your home or office, we love to here feedback and welcome your
comments...good and bad. The good helps us keep doing work the way customers expect it. The Bad helps us address
problem areas and improve our outstanding customer caring. So please, visit one of these sites and rate our services and
make comments:
Yahoo local Google Merchant Circle Angies List Service Magic (must be done thru the service magic site)

DUCTZ of the Upper bay Region is the 2009 winner of the Customer Service Award for the highest ratings in
customer satisfaction reviews and surveys of all the DUCTZ franchises.

We take pride in delivering world-class service to all of our customers. Read what some of our clients have say

Read the reviews customers at servicemagic.com

Read the reviews at Merchant Circle

Knowledge, courtesy, knowledge (very impressed by this, can you tell). Extremely professional. They came when promised, charged what they said (no
hidden surprises). I was thrilled with the service!
- Kim Erwin, Abingdon MD April 2010

Sent: Saturday, September 04, 2010 6:12 PM
To: scott.jasion@ductz.com
Subject: Thank you - 33 Park Dr.

Scott,
I got back down to the river house this weekend and got to see your finished work. Everything looks great. Thanks for taking care of cleaning our carpets in
time for our party. We very much appreciate it.
Cynthia

Cynthia Morgan
Hollywood Beach
Chesapeake City, Md 21915

"You guys did a great job…It seems our A/C has more punch to it now. I’ll send you a check…
John S. Fallston, MD

"The entire process was explained to me. They were very courteous, treated my home like their own, and no mess was left behind."

On Wed, Jul 22, 2009 at 9:38 AM, Meredith B. wrote:
"Thanks for the pictures. I forwarded them on to Craig, I know he will like seeing them. I will do the survey and write a good review, because you did an
awesome job. Thank you so much for coming all the way up here to do the job. I will let you know about the water problem."

On Thurs, Jul 24, 2009 at 8:15 AM Meridith B. wrote:
"Our basement is dry!!! You fixed it!!! I can't thank you enough".
Meredith
- Meredith B. Bala Cynwood PA

"Gentlemen,
You did a wonderful job today and it was really quite a bit more involved than I had originally anticipated. You earned your Alpo.
I am very curious to see how the cleaning affects dust in the house (and how I feel)."
Charles H, Churchville MD

"Hello Scott,
I wanted to take time to thank you for the work you and your associate did at my house. I wanted you to know how much I appreciated your effort from the
very beginning of our acquaintance. Not only did you take the time to tell me about the proper process of cleaning the ducts. Then you provided additional
information about the job which none of the other companies I spoke with did. You pointed out additional safeguards to look out for. Your discourse with
me supplied the additional dimension of an individual who was genuinely concerned about what he was offering and the finished job he left behind. That
is a definitely rare quality especially today. I was so impressed by the thoroughness of your discourse that I determined that a man who was so particular
and caring just going over what needed to be done would most likely be as thorough in the work and service he provided. I am glad to say that in that
determination I was correct.

I know my house was a challenge, but I was and am very pleased with your work. I wanted to let you know that, especially since I was not there when the
job was completed. If and when you can use me as a reference, you can count on a very positive recommendation. Thank you!
God bless you and yours always," Steven
- Steven U, Randallstown, MD

We liked the thoroughness of the cleaning job and how the technicians really knew what they were doing.
-Martha Lamb, Belcamp MD

I loved how I was able to receive next day services, since it was the middle of winter and my furnace could not be fixed until the ducts were cleaned. The
staff came the following day at the expected time and did a wonderful job
Jessica Dabney, April 2010

"Your representatives were very professional and thourough and willing to go the extra mile"
FJ S., Towson, MD

"You were on time, explained everything that you were going to do and took great care in my home. The price was very good.
Sheketta K, Owings Mills, MD

"I felt confident that my dryer & ducts were extremely well cleaned. I was also impressed by the professionalism of the team from hiring to completion of
the work. They even vacuumed the area & replaced my furnishings to their proper locations. I have recommende them to friends & neighbors without any
hesitation"
Betty J., Baldwin MD

"Very thorough cleaning and the staff was very polite, professional, and friendly. Excellent customer service!"
Megan H., Forest Hill, MD

"You guys were great, I was initially concerned that my dental practice would be disrupted, and that I would have a mess to clean up, but You cleaned my
office ducts, and left the place as if you were not even here. No cleanup required by myself or my staff. Terrific Job"
Paul F, DDS. Fork, MD

I would recommend DUCTZ to anyone who is interested in having their ducts cleaned. They were thorough and very professional.
Stephanie S, Havre de Grace MD

Honesty, integrity, thoroughness. I even told my freinds and associates who will be movong to MD for BRAC to call you. Thanks for the pictures verifying
my duct cleaning too!
Ken B, Bulle Rock

Was very efficient and professional, answered my questions. Was thorough but quick in doing my vents.
Tammy B, Bel Air Md